In chapters
2, 4 and 5 in the book Designing for
Interaction we study the following; the different approaches there are to
do an interaction design, how to perform design research and last but not
least, how to manage and structure data from a survey.
The
different approaches focus on different things. For example, the User-Centered
Design (UCD) has the user in mind and assumes that they know best. While
Activity-Centered Design focuses on the behavior at different tasks. Which you
choose depends entirely on the situation but the best thing is to move between
these approaches. I think this choice is often made unconsciously. Since we in
our group don’t know what our product will do, we cannot yet decide which
approach we will apply.
When we’re
doing design research, we leave our theories and thoughts to explore the real
world. It's important to be accurate and effective since researching can
prevent many future problems. Often designers work in a field where they lack
expertise. Then it's even more important to do research to understand users'
needs. Since our group is not accustomed museum visitors, we could for example
talk to the staff at the museum to learn about visitors that visit their
particular museum. Our investigation will largely be based on questioning of
the visitors. Therefore it is important to prepare the questions before, to be
as efficient as possible and then apply it to pre-formulate the right
questions.
After the
design research will have gathered a lot of data that might seem very
unstructured and overwhelming. It is important to make this into structured
data. The gathered information will be presented in different mediums. To
analyze and evaluate we need to present everything physically and visually to
easily grasp our research. One example in the book is to write everything on
post-it notes, which sounds like a lot of fun. I hope we choose this method!
Persona is
a conceptual model to easily spot trends in behavior, motivation and
expectations in individuals. You create fictional characters that represents a
portion of the target audience. I think personas is a good trick to really make
sure to meet the needs of the users of the product. I hope and believe that we
will use this method. As of now it seems that our target group will be ”people
who never or very rarely visits a museum”.
//Alexis
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